For recovery organizations
A Lifeline For A Lifetime.
A connected recovery platform for your organization and the people you serve — not just an app.
From the first call to long-term recovery: intake, programs, clinical notes, scheduling, a built-in call center and reporting for your team, and a participant app with HOPE, an AI recovery companion, for the people you serve — all on the same record.
The bigger idea is continuity
Treatment has an endpoint. Recovery doesn’t.
Most organizations run on a patchwork — a record system, a phone line, spreadsheets, an app for the people they serve and another tool for reports. As a person moves between programs, levels of care and back into everyday life, their journey breaks apart between those tools. Sunstack Recovery is built around one continuous journey.
For the organization
One place to run the journey.
Intake, programs, scheduling, clinical notes, calls, messaging and reporting — from the first call through discharge and alumni, on the same record.
For the individual
Support that goes home with them.
A participant app that stays with each person day to day, with HOPE, an AI recovery companion — not only while they’re inside your building.
Know what happened next
A record whose memory is exactly as long as its reimbursement can’t tell you who’s still standing six months out.
Know what happened to every person you discharged — accreditation now expects you to.
2018
Joint Commission has required standardized outcome monitoring since 2018.
2025
CARF added measurement-informed care in the 2025 manual.
For your organization
Run the whole journey from one place.
Everything below runs in one product, on one record — not separate tools stitched together.
Intake your way
Staff invitations, self-registration, a lobby kiosk and configurable intake forms.
The clinical record
Care programs, treatment plans, progress and group notes that lock when final, medications and lab results.
Scheduling and front desk
Appointments, requests from the participant app, walk-ins and check-in.
A call center, built in
The hotline and the front desk on the same record — every call logged to the person it’s about.
Secure messaging
Between your team and the people you serve, encrypted in transit and at rest.
Standardized assessments
PHQ-9 · GAD-7 · BAM · BARC-10 · RCS-35, ready to use.
Reporting and occupancy
Dashboards, residential occupancy and the numbers your funders and surveyors ask for, across every location.
Discharge and alumni
Discharge workflows, and a line that stays open with your alumni.
Referral and admissions CRM
From first inquiry to admission, in the same record.
Full EHR
E-prescribing, diagnoses and FHIR connections to hospitals, labs and pharmacies.
Billing and claims
Eligibility, claims and payment posting without another vendor.
Single sign-on and integrations
Sign in with your organization’s accounts, and connect the systems you keep.
Your name on the door
Your name, your colors and your words — participant, client, member or resident — across the staff app and the participant app.
White-labeled to the organizations it serves, with your forms and your programs.
For the people you serve
Support that goes home with them.
A check-in each morning, a picture of how the week is going, someone to talk to between sessions and the people in their circle one tap away — with a line back to your organization long after discharge. Your name on it, not ours.
HOPE
An AI recovery companion
A lifelike conversational guide participants can talk to by voice or text, day or night. Meet HOPE →
Six Wellness Stacks
Mental, physical, nutritional, sleep, spiritual and financial. How they work →
Check-ins, goals and milestones
Mood, cravings and sleep in a minute a day, with goals and milestones they can see.
Care Circle
Invite trusted supporters, with consent and limited, defined access.
Peer community
Groups, peer-to-peer conversations and peer coach tools. Explore →
Telehealth visits
Video sessions with the care team, from the appointment in the app. Explore →
Help, one tap away
An SOS button on every screen opens crisis resources, including 988 — outside the AI.
Your name on it
Your name, colors and words in the app, not ours.
Screens from the Sunstack Recovery app. All screens show sample data.
Explore the products
One record underneath all of it.
HOPE, the Wellness Stacks, the peer community and telehealth all run on the same record as your intake, programs and reporting.
HOPE
A lifelike AI recovery companion participants can talk to between sessions.
Explore HOPE →Wellness Stacks
Six stacks of small daily steps that feed your team’s view of each person.
Explore Wellness Stacks →Peer community
Groups, peers and peer coaches, between the meetings.
Explore Peer community →Telehealth
Video sessions with the care team, from the appointment in the app.
Explore Telehealth →Who it’s for
Four kinds of organization. One recovery journey.
Treatment centers, sober living, recovery community organizations and community programs aren’t four unrelated markets. They’re four parts of the same person’s recovery — and Sunstack Recovery runs underneath all of it.
Treatment centers
Don’t lose the person when treatment ends.
Connect intake, programs, the call center and the participant app — before, during and after treatment.
“Help me get well.”
Sober living
Recovery doesn’t just happen at meetings. It happens at home.
Residential occupancy, daily check-ins, goals and staff visibility across your residents, from move-in through move-forward.
“Help me practice living well.”
Recovery community organizations
More reach, without less human connection.
Keep people connected to your team, their goals and their circle between the meetings, calls and events.
“Help me build a life in recovery.”
Community and nonprofit programs
Your impact shouldn’t be buried in spreadsheets.
See one person’s whole journey across your programs, and report the numbers funders ask for.
“Help me build the life around my recovery.”
One person. Many organizations. One continuous journey.
Meet you where you are
Start small, or run the whole operation.
It doesn’t have to begin as an all-or-nothing replacement.
Start with the participant app and HOPE alongside the tools you use today, or run your intake, programs, calls and reporting on Sunstack Recovery. Either way, your data stays yours.
Moving over
Nothing you’ve built gets left behind.
Switching is the part everyone dreads — the spreadsheets, the old phone numbers, the years of records in a vendor’s database. So we treat the move as our job, not yours.
We do the lift.
Your staff never re-keys a record.
You check it before it’s live.
Every migrated record is yours to verify, by name, before cutover.
Your old data stays yours.
A complete export at any time, in a format you can open without us.
Security & trust
Built for regulated work.
Architected for 42 CFR Part 2 from the beginning — consent tracking and disclosure logs are part of the record, not an add-on.
Built for HIPAA · BAA available
Business associate agreements on request.
Architected for 42 CFR Part 2
Consent tracking and disclosure logs in the record. Built for it before the Feb 16, 2026 compliance date.
Encrypted in transit and at rest
Messages and sensitive fields are encrypted in transit and at rest, with key rotation.
One database per customer
Cross-tenant access is structurally impossible. Your data is yours — exportable on request and at contract end.
Role-based access and a full audit trail
Permissions are enforced on the server and scoped by location, and access to records is logged.
HOPE, with guardrails
Off until your organization turns it on. Each person is referenced by a private code, every disclosure is logged, and we don’t keep HOPE transcripts or audio.
Our mission
Transform how recovery organizations operate, connect and support the people they serve — bringing the technology, intelligence and human connection needed to strengthen organizations and support recovery for a lifetime.
Talk to us
See it with your own programs in mind.
Tell us about your organization and the people you serve, and our recovery team will walk you through the build.
