Telehealth
See your care team without leaving the app.
Video sessions with counselors, peer coaches and clinicians, started from the appointment the participant already has in the Sunstack Recovery app — with the visit landing on the same record.
A missed appointment is often a ride, a shift or a child at home.
A video session keeps the appointment when getting there is the problem — and keeps the record whole when it happens.
How it works
Built on the scheduling you already run.
Scheduling
One schedule for everyone.
Appointments, requests from the participant app, walk-ins and front-desk check-in, all on the same record.
Visits
Starts from the appointment.
The participant taps into the session from the appointment they already have. No links to hunt for, no separate app.
Record
Lands on the record.
Attendance, time and the session note go where your team already documents, next to everything else about that person.
Privacy
Built for HIPAA and 42 CFR Part 2.
The same consent tracking, disclosure logs and role-based access as the rest of Sunstack Recovery.
Your front desk
In person or on video, one day’s schedule.
Your front desk sees who’s expected, who’s arrived and who’s running late — and video visits sit in the same view.
Works with the rest of Sunstack Recovery
One record underneath all of it.
Sunstack Recovery
The whole journey on one record: intake, programs, the call center, reporting and the participant app.
Explore Sunstack Recovery →HOPE
A lifelike AI recovery companion participants can talk to between sessions.
Explore HOPE →Wellness Stacks
Six stacks of small daily steps that feed your team’s view of each person.
Explore Wellness Stacks →Peer community
Groups, peers and peer coaches, between the meetings.
Explore Peer community →Talk to us
See telehealth with your programs in mind.
Tell us how your sessions run today, and we’ll show you video visits on the same record.
Talk to our recovery team